In order to enhance communication and create an efficient working environment that is fair to all patients we have established some policies that we ask you to review. If you have any questions or concerns don’t hesitate to ask us!
Photos
We understand your desire to take pictures of your child’s dental visits and we are happy to comply, here at Kids World Pediatric Dentistry we LOVE pictures, we might even ask you to share them with us. However, we only ask that you inform us first, so that staff does not appear in recordings/pictures without their consent. In addition, we ask that you do not record or take pictures during procedures.
Lateness
Please arrive at least 15 minutes prior to your appointment to take care of any questions insurance/payment issues and to allow adequate time to care for your child. Late patients may be rescheduled; we want to avoid compromising care and want to be fair with patients that arrive on time. We try to schedule accordingly and try to minimize wait, however don’t forget that we are treating children and sometimes they require more time than anticipated
Insurance
We will bill primary and secondary insurance as a courtesy to all patients. It must be understood that each patient is ultimately responsible for the cost of the services rendered regardless of what your insurance pays. We will do our best to estimate accurate insurance coverage and patient portion due; however, if for any reason the insurance company does not pay what is anticipated, the patient is responsible for the difference.
Patient Portion
The patient portion due for services is expected at the time of service unless previous arrangements have been made with the office manager. We accept cash, local checks, and most major credit cards.
No Shows/Missed Appointments
We request a 24 hour notice if you need to reschedule your appointment. If appropriate notice is not given a charge of $50.00 will be applied to your account. Our office goes through a series of procedures in order to prepare for your scheduled time. We understand that last minute issues can arise, and offer limited leniency in such cases, however this policy is in place to discourage from repeatedly missing appointments and to ensure our patients are receiving the best quality and respect they deserve.
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